Wednesday, 25 January 2012
NLP SKILLS FOR THE CONSULTATION
Our fifth video - NLP Skills for the Consultation, is launched toady. You can view it here.
I often get asked about this when we are training. People want to know which NLP skills are most useful in real-life situations with patients. The video refers to some skills that we'll be learning more about later on - like matching and mirroring. It also talks about the fact that when you become better at using NLP you'll use the skills without knowing that you are doing it - remember Unconscious Competence from an earlier blog?
NLP is all about choice. It's about sharpening you awareness and observation skills, becoming more tuned in to what's going on around you and then using appropriate tools to optimise your communications. I talk about using the skills in the setting of a medical consultation because as a GP that's what I know, what I do everyday. They are equally applicable for use in many other settings. Whether you work in an office, manage a team, are involved in sales or in looking after teenagers, there is something in there to help you do it even better.
The essence of great communication is being in rapport and the basic premise of rapport is that people like people like them. When you are in rapport with someone your unconscious minds are picking up the signal that there is something about the other person that is like yourself. This gives you that comfortable feeling, that sense of "have I met them before?" I'm sure you know what I mean. There are some people who you've not known for long and it feels like you've known them for ages. Something just seems to "click"between you.
Of course this often happens naturally. Many times things will just seem to flow. What we are talking about here is what to do when that doesn't happen and how to make what's happening already even better, easier and more enjoyable. I'm all for making life easier and more enjoyable!
So enjoy this video and let us know what you think. Either leave us a comment below or on our You Tube channel. While you're there why not subscribe? You'll never miss another video again. We've got some great stuff coming up for you - including a real "high-flying" treat. Watch this space!
Labels:
awareness,
communication,
flow,
GP,
matching,
mirroring,
NLP,
observation,
rapport,
subscribe,
training,
unconscious competence
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