During our teaching sessions with trainee GPs we talk about applying NLP in practical situations with colleagues. The one situation they always come up with is practice meetings. These are situations that they often find difficult or in which conflict arises and they want tips as to how to handle the situation. Well I am facing just that situation myself today. Our regular weekly practice meetings are on a Friday lunchtime but today we have a special one (no nothing to do with Jose Mourinho..... will he or won't he go back to Chelsea? Or even to Spurs if Harry takes the England job?) I digress - today's special meeting is about re-vamping our appointment system and it will be a wonderful opportunity to put my NLP skills into practice.
What upcoming situations do you face in which it would be useful to have some extra skills? Maybe to further hone your ability to get into rapport or to be able to understand the situation from a number of different perspectives as we discussed in last week's blog about conflict resolution. Listening skills are possibly the most important of all - not only what is being said but how it being said. What tonality is being used? Another technique called the Meta Model delves behind the words that are actually being spoken (called the surface structure) to what is really being meant (the deep structure).
NLP fascinates me. A few people we teach initially ask if the techniques aren't just common sense.
No - they are much more than that. Certainly some of the skills we teach on our introductory trainings are things that we sometimes do already, but it's about being aware that you do them. By bringing them into conscious awareness you can fine tune those skills and use them deliberately when the situation calls for it. Later we teach techniques that you certainly won't have used before, but once you know them they'll form an essential part of your everyday interactions with everyone you meet.
But it's not all work for me today as tonight we have our annual practice quiz night. I've set a round of questions on two topics I have an in-depth knowledge of .............. EastEnders and Casualty!
Sad but true, I'm a big fan of both programmes - should be a good night. See you next week.
Michelle

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